2-Week "No Questions Asked" Returns:

If, for any reason, you are not satisfied with the fit and finish, please utilize our 2-week no-questions-asked returns policy. This 2-week window begins on the date of delivery. To be eligible for a refund, the watch must be in new, unworn condition with all original packaging intact. The buyer is responsible for insured return shipping (including tracking) and a 10% restocking fee. Homemade reserves the right to deny a return or issue a partial refund if these terms are not met.

Important: Customized timepieces and customized bands are not eligible for return. Any band that shows signs of wear is non-returnable; please test your fit carefully before wearing. If a returned watch includes a worn band, the cost of that band will be deducted from your refund along with the restocking fee. To start a return, please contact me via the Shop/Connect page.

12-Month Limited Warranty:

In the unlikely event that your watch acts a fool within 12 months of purchase, please send it to me for a free diagnostic, repair, or replacement. You cover insured shipping (with tracking) to my workshop; I cover insured return shipping to you. This limited warranty covers assembly faults, manufacturing failures, or component defects.

This warranty does not cover the following (though I am happy to perform these repairs at cost during the warranty period):

• Damage due to improper care or standard wear, such as abrasions and aging.

• Mechanical failure from impact, mishandling, or exposure to extreme temperatures (e.g., leaving the timepiece in a hot car).

• Water damage.

• Malfunction of the quick-set date function due to improper handling (e.g., changing the date between 9 p.m. and 4 a.m.—the "danger zone").

Note: The warranty is voided if the watch is opened by anyone other than me.

2-Year At-Cost Repairs & Complimentary Check-Up:

In the unlikely event that your watch requires attention between months 13 and 24, I provide diagnostics and repairs at the cost of materials. You cover insured shipping (with tracking) to my workshop; I cover insured return shipping to you.

Free Fresh-Up & Check-Up: Send your watch to me within 2 years of purchase for a complimentary exterior cleaning, a strap change (you supply the strap), a caseback gasket replacement, and movement regulation. You cover insured shipping (with tracking) to me, and I cover the return shipping to you.

Important Notes:

• Metal-plated parts (e.g., Rose Gold) are excluded from the warranty, as they will naturally tarnish over time based on use, climate, and daily care.

Your watch is a marvelous little machine. Like any high-performance machines, it eventually needs a professional tune-up.

I’m here to help with fair pricing, clear communication, and transparent turnaround times. Whether it's a routine service or a complex repair, let's get your timepiece back in "tick-tock" shape. In situations where I cannot complete the work, I partner with local certified watchmakers. Head over to the Shop/Connect page to get started.

A Note for the Hands-On: If you’re servicing the watch elsewhere—or even giving it a go yourself—I’m still in your corner. If you need technical specs or best practices for maintaining a Homemade, feel free to reach out. I’m always happy to support the craft.

After unscrewing the crown (counterclockwise, and please BE GENTLE), the functions are as follows:

Position 1: Manual Wind (clockwise)

Position 2: Date Setting (counterclockwise) NOTE: Dateless watches (NH38) do not have this setting.

Position 3: Time (both directions)

After use, return the crown to position 1, push in, and screw down until it stops (clockwise). This is vital, as it produces a water-resistant seal.

• DO NOT change the date between 9 p.m. and 4 a.m., AKA "the danger zone"

• Wipe down with the provided cloth after each use. Skin oils, products, and environmental conditions will affect your watch's finish, which is not covered under warranty.

• It’s typically best practice to avoid prolonged water submersion of your timepiece and to avoid saltwater. Please refer to the Water Resistance Guide for more information.

• Your watch should be professionally serviced and lubricated every 5-10 years.

IMPORTANT: Sellita recommends manually winding the watch 5-10 times ONLY to get it started, and then use the rotor's motion to fully wind it.

After unscrewing the crown (counterclockwise, and please BE GENTLE), the functions are as follows:

Position 1: Manual Wind (clockwise)

Position 2: Date Setting (clockwise) NOTE: Dateless watches do not have this setting.

Position 3: Time (both directions)

After use, return the crown to position 1, push in, and screw down until it stops (clockwise). This is vital, as it produces a water-resistant seal.

• DO NOT change the date between 9 p.m. and 4 a.m., AKA "the danger zone"

• Wipe down with the provided cloth after each use. Skin oils, products, and environmental conditions will affect your watch's finish, which is not covered under warranty.

• It’s typically best practice to avoid prolonged water submersion of your timepiece and to avoid saltwater. Please refer to the Water Resistance Guide for more information.

• Your watch should be professionally serviced and lubricated every 5-10 years.